Terms & Conditions
Amigo Wraps aftercare and warranty guide
All work includes a one-year warranty that covers material and installation failure. If material failure is suspected, a report will be raised and sent to the manufacturer and any remedial work will be subject to the outcome of their investigation. Should there be any issues, please do contact us. If there is an issue and you or a third party attempts to rectify it, your warranty will be void. Any issues should be reported to us as soon as possible and we will arrange for you to return so that it can be rectified.
We will use photographs and videos of your vehicle on our social media and website for marketing purposes. Please inform us in writing if you wish for us not to do so.
The warranty does not cover paint failure, damaged wrap due to physical damage, failing material due to lack of/inappropriate care. If any aftermarket parts have been fitted, we will not warranty their fitment unless they are factory OEM parts or we have supplied the parts or we have explicitly said we would in writing. The warranty also does not cover failure / damage due to panels rubbing, or general wear and tear. Should any issues occur that aren’t covered by warranty we will however assess the situation still (crash damage, stone chip damage, lacquer peel / paint issues etc). Amigo Wraps retains the right to assess any issues and decide whether it’s caused by inappropriate installation or poor aftercare. If there are any issues / warranty work is needed, you must notify us as soon as you notice. We will then book you a slot asap to come in to have the issue rectified. We will not come to you; the car will have to be brought to our workshop in order for us to carry out the work in the correct environment with our tools and facilities. The warranty is only valid if this document has been signed upon collection of the vehicle. By signing this document you also accept that you have had the opportunity to inspect the work carried out and that you are happy with the results and that we have caused no damage to your vehicle.
By paying the balance and signing the documentation, you agree to these terms.
Cleaning and aftercare
Please avoid washing the areas that we have worked on for the next 1-2 weeks as the film needs to set. After this period, you may wash the areas but be very careful as the wrap is still hardening. It is also important to keep the vehicle out of direct sunlight for the first couple of weeks. Extreme heat or cold may affect the material. We only recommend hand washing the vehicle. Automated car washes are not recommended and may void your warranty. Refrain from using jet washes, especially high pressure or up close as this may damage your wrap. Equally, some chemicals and products may damage the wrap; please ask for further information if you are unsure.
If any wheel/ caliper work has been carried out please check wheel torque settings prior to driving and a couple days after collecting your vehicle.
Our window tints come with a lifetime warranty that covers installation. If you have had window tints installed, do not put the windows down for 48 hours to allow the film to dry properly. The legal limit for front windows is 70%. Any tint film over this amount cannot be used on public highways. We will only install the film on the basis that you will not drive the car on public roads – only private property. By paying your invoice and signing this paperwork you acknowledge that you have been made aware of this.
If you have had a ceramic coating package, please be aware that it is your responsibility to input your details into the Wax is Dead website to register your warranty. You can do this at www.waxisdead.com/warranty. The lifetime warranty for the ‘Ultimate’ coating is only valid if official Wax is Dead aftercare products have been used and that a yearly maintenance wash has been carried out by an authorised installer. Do not wash your vehicle for a week if you have had a ceramic coating installed as the ceramic needs time to harden after the initial 12 hour cure time.
Please refer to the Wax is Dead aftercare booklet and website for further info and full terms and conditions.
Insurance and DVLA
Any modification should be reported to your insurance by law. Equally, you must tell the DVLA if you have a colour change, whether it be a wrap or paint. You must do this prior to leaving and driving on public roads. Amigo Wraps takes no responsibility if you fail to do this.
Please retain a copy of your receipt as this is proof of your purchase and warranty. Please see your invoice for the list of complications/damage we found when customising your vehicle.